Enabling Intelligent Electronic Message Management and Monitoring

LANGUISTICS combines multi-layers of linguistic processing with sophisticated machine learning technologies to create its proprietary <!metaMarker> and <metaRanker> engines. Using this unique hybrid approach, LANGUISTICS ' technologies enable the enterprise to filter, manage and monitor electronic messaging for both customer service applications and corporate communications.

LANGUISTICS' technologies are unique because applications built with its engine can determine mood and intent as well as concept.

Technologies/Applications Built and in Deployment Mode
LANGUISTICS' products are developed and ready for deployment. The company has six patents pending and one registered patent application. With 12 man-years of development and testing by leading experts in the field, LANGUISTICS offers its clients cutting edge solutions for electronic message management and monitoring.

Strategic Relationships
LANGUISTICS has a relationship with the School of Information Studies at Syracuse University that provides the company with access to information on the latest cutting edge technologies as well as well-qualified interns and employees. The university is the leading institution for the study of Natural Language Processing.

Using LANGUISTICS' technologies and applications, client organizations can:

• Monitor messages for possible threats to national security
• Develop more accurate responses to customer service email in real time
• Prevent costly escalations and loss of customers due to inadequate or late responses
• Monitor corporate messaging in order to prevent legal risks, intellectual property and productivity losses.
• Monitor messaging for breaches of corporate or national security
• Control boundaries of messaging within organizations